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Japanese into English Quality Manager - Linguistic Opportunity - Nationwide!

Created 1st February 2011 @ 23:06
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TransPerfect Family of Companies

Quality Manager

TransPerfect Translations was founded in 1992 with the following mission: to provide the highest quality language services to leading businesses worldwide. With no external financing, the TransPerfect family of companies grew from its humble beginnings as a two-person company operating in an NYU business school dorm room into the world’s third largest translation and software localization firm and one of the fastest growing, privately-held companies in the United States. With a network of over 6,000 language specialists and over 1,400 full-time employees in over 65 locations throughout North America, Europe, Asia, and Australia, we’re continuously ready to meet our clients’ needs, around the clock and around the world. We attribute our growth to the skill, aptitude, and commitment of our high caliber employees. Put simply, we hire the most talented candidates and give them the guidance, resources, and opportunities they need to grow their career in an expanding environment.

Position Summary:
The position of Japanese into English Quality Manager is a key player at TransPerfect. This position reports into the Department Manager. Your particular language skill will allow you to finalize all the end product before it goes to the client.

Position responsibilities:
· Proofread all translated documents for grammar, punctuation and spelling errors
· Format all translated documents to mirror the original source document
· Give feedback to Project Manager re: translated text in the form of a Q score
· Suggest subjective changes regarding style, smoothness, and feel of translated documents
· Utilize reference materials to maintain consistency across projects for individual clients
· Create glossaries for individual clients to complement reference materials
· Operate computer assisted translation (CAT) tools to improve efficiency
· Efficiently maintains formal disciplined operations procedures across a variety of client projects
· Track project-specific non-conformances and resolutions
· Assist with making new department processes while improving on existing ones (improve productivity, profitability)
· Maintain strong relationships with contract translators, editors, and proofreaders
· Investigate client complaints regarding translations – holding both freelance and full-time employees accountable
· Be responsible for any errors/omissions associated with their translation projects
· Track and report on company-wide quality metrics
· Juggle overlapping projects and priorities in a fast-paced environment
· Perform other special projects or duties when required

Essential skills and experience required:
· Requires a four-year degree or higher, preferably in a foreign language
· Excellent communication (written and verbal) skills in a foreign language and English
· Ability to support multiple projects by keeping accurate and up-to-date project specs
· Excellent problem solving skills
· Ability to maintain professionalism in all situations, especially under tight deadlines
· Satisfactory results on company tests
· Minimum passing grade (subject to individual language) on appropriate foreign language test, as applicable

Valued but not required skills and experience:
· Prior translation industry experience
· Experience with Trados or SDLX

TransPerfect is an equal opportunity employer.

TransPerfect offers a comprehensive benefits package. This position can be worked from any of our nationwide domestic TransPerfect offices.

If you think you have what it takes to succeed in a dynamic, fast-paced environment, please apply here:

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