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Japan Society (New York) Individual Giving Associate

Created 13th June 2017 @ 13:28
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Japan Society New York
333 East 47th Street New York, NY 10017


Reporting to the Director of Individual Giving, the Individual Giving Associate provides the administrative backbone for the Individual Giving Department, ensuring the smooth operation of all aspects of Japan Society’s membership and gift programs, including renewals; gift processing and acknowledgement; database management, data entry and recordkeeping; handling of member queries; special events assistance; and research.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1. Manage daily individual membership operations and other types of individual contributions, including the processing of solicitations, renewals, upgrades, and gift acknowledgements, with follow-up when necessary. Update individual records in Raiser’s Edge and SRO databases, as needed;
2. Field inquiries via the individual membership phone line and email inbox; providing member service/troubleshooting, referring more complex inquiries to appropriate Japan Society staff,
3. Manage and fulfill individual member benefit obligations and requests, including complimentary catalogues, gallery passes, and special offers;
4. Manage and implement plans for department campaign mailings, providing administrative assistance as needed, while managing all department electronic and paper filing systems;
5. Log department expenses for budget tracking, submit check requests to Finance team Department;
6. Help recruit, train and supervise interns.

Membership Benefits/Special Events
7. Organize logistics for members’ events, some in conjunction with Special Events or other departments;
8. Maintain and expand the Restaurant and Merchant Partners Program;
9. Negotiate and publicize special offers, incentives, and discounts for members;
10. Support the Annual Dinner, Gallery Benefit Auction/Arts & Culture Celebration, and other select special events.

11. Coordinate all membership/individual giving electronic and online communications, including scheduling the e-blast calendar with Japan Society’s Web Producer, drafting electronic messages and the monthly e-newsletter; and drafting/coordinating website updates;
12. Assist in drafting campaign communications for membership and annual appeal pitches in consultation with the Director of Individual Giving;
13. Assist with select Board-related duties including the Annual Board Appeal, Board welcome packages, complimentary membership packages, and Board Alumni Network.

Cultivation & Stewardship
14. Assist with donor cultivation and represent Individual Giving at Japan Society programs and events;
15. Assist with research and identifying new membership and donor prospects in consultation with the Director of Individual Giving.


• Bachelor’s degree and a minimum of two to three years related development and/or administrative experience.
• Must be a flexible and detail-oriented team player with ability to multitask.
• Excellent interpersonal, organizational, writing, and oral communication skills are essential.
• Strong proficiency with Microsoft Office Suite is required including Word, Excel and PowerPoint.
• Experience with database management is strongly preferred (Raiser’s Edge—including batching, queries and custom reports; SRO4 Ticketing System).
• Knowledge of or interest in Japanese culture a plus.
• Flexible schedule and assisting with evening and occasional weekend events is required.

To Apply: Email your resume and cover letter to the Director of Human Resources at

Japan Society, celebrating its 110th anniversary in 2017, is an internationally-recognized, multidisciplinary hub for global leaders, artists, scholars, educators, and English and Japanese-speaking audiences seeking information on Japan, opportunities to experience Japanese art and culture, and to foster dialogue on issues important to the U.S., Japan and East Asia. Japan Society sponsors more than 100 events annually through its art gallery, performing arts program, film festival, speakers’ series, business and policy presentations, family and children’s programs, and Japanese language school. Japan Society is a nonprofit, nonpolitical organization located in a landmark building near the United Nations. For more information, visit our website

Japan Society is an Equal Opportunity Employer, and welcomes a diverse workforce.

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