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Kitano Hotel - New York, NY

Created 2nd May 2016 @ 17:31
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–Waitress – Hakubai Japanese Restaurant–
Serve food and beverage items to customers in a friendly, enthusiastic, professional, and timely manner. Employee is required to work varying schedules including evenings, weekends and holiday to reflect the business needs of the Restaurant. Knowledge of appropriate table settings and service ware. Ability to describe all menu items, including methods of preparation. Clean and set up room service tables and perform other food service related duties, including general cleaning and set up.

Must have related experience in a luxury hotel or high-end restaurant. All candidates must have excellent communication skills in English, Japanese and professional appearance and presentation.

–Front Office Agent–
Responsible for providing exceptional guest service throughout guest stay. Role requires excellent communication skills (verbal and written), guest service skills and professional appearance. Required are proficient communication skills (verbal and written) as well as the ability to use and operate a computer. A bachelor degree is required, as is fluency in at least one language aside from English. Prior front desk experience in a luxury environment strongly preferred. Ability to work a flexible schedule, including weekends and overnights is required.

–Guest Service Agent/Concierge–
Provides information to guest/visitor inquiries; coordinates all guest requests for special arrangements or services, courteously and efficiently and informs guests of hotel services, features, and room amenities. Excellent guest relation skills. Excellent verbal & written communication skills with guests and co-workers. Japanese language is required and excellent telephone etiquette. Computer literate. Detail oriented, team player. Ability to work well in a fast-paced environment. Ability to work well under pressure. Knowledge of city and its venues. Flexible schedule. Prior concierge experience in New York City. Member of a local New York City Concierge association is preferred.

Interested applicants should contact Benjamin Lau, Director of Human Resources
The Kitano Hotel New York 66 Park Avenue at 38th Street, New York, NY 10016

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